Contact Us at Razed Casino Australia
Need help with your account, payments, or gameplay? Our Aussie-friendly support team is available 24/7 to assist via live chat or email. Whether you're facing technical issues or have a general question, we're always here for you.
Support Channels
- Live Chat: Accessible 24/7 at the bottom right of the screen.
- Email: Write to us at [email protected] and expect a reply within 2–4 hours.
- Contact Form: Use our on-site form to attach documents or screenshots for faster resolutions.
Responsible Gambling Help
Our team is trained to help with self-exclusion requests, setting deposit/session limits, or connecting you to local Australian support services.
Social & Community
Supported Languages
Support is provided in English, with assistance for other languages available via auto-translation tools where possible.
Technical Feedback
Spotted a bug or error? Let us know so we can improve the Razed experience for all Aussie players.
Is Razed support available 24/7 in Australia?
▼Yes, our Aussie-based live chat and email support run 24/7 to ensure you get help anytime you need it.
How quickly will I receive an email response?
▼Most email queries are answered within 2 to 4 hours, including weekends and holidays.
Can I attach documents when contacting support?
▼Yes, use our contact form or email to include screenshots, ID documents, or any relevant files for faster assistance.
Where can I get help with responsible gambling?
▼We provide self-exclusion tools, limit settings, and referrals to Australian support organisations. Contact us for confidential help.
Can I get support in other languages?
▼Our support team communicates in English, but we can assist using secure auto-translation tools for other major languages.